Shipping & Returns

How do I return an item?

All Tulku jewelry is handcrafted with great care. We are very confident that your new jewelry will meet and surpass your expectations. However, if you are not completely satisfied for any reason, you may return your order within 30 days from the date of shipment for a full refund or exchange.

Please follow these steps to return or exchange your jewelry item(s):

1. Send an email to karla@tulkujewels.com to request a Return Authorization Code for your return.
2. You will receive an email with a Return Authorization Code with the address to send your package. Please write your Return Authorization Code on the on the outside of the shipping box on the front of the package so that it is clearly printed.
3. Send your items with the original packing materials, with your original invoice, to us by an insurer carrier ie USPS and retain the tracking number for your records. Please make sure you are insuring the package, as we are not responsible for lost or damaged items.
4. After your package is received, our Quality Assurance Department will verify the condition & authenticity of the returned item(s).
5. Refund(s) will be issued within 7 business days, and will be issued in the original form of payment. Please allow one monthly billing cycle for the credit to appear on your credit card statement.

Returns and Exchanges are subject to the following restrictions:
- The original Invoice and a Return Authorization Code must accompany the returned item.
- The item must be returned in its original condition, unworn and unaltered in any way.
- Non-insured packages will be returned to sender.
- Shipping charges are not refundable.
- Items that have been worn and damaged due to client negligence cannot be returned.

tulku "the form body of a Buddha"
In the Tibetan tradition, a tulku is the recognized reincarnation of a past buddhist master who takes rebirth to bring blessings and benefit to all beings. Tulku jewels, like the name they embody, represent the rebirth of spirit into a new form. They are tools to remind us of our divine nature which is unbounded by time or space.

TULKU donates custom amulets and a percentage of all proceeds towards the following organizations:

One Heart Worldwide
One Heart World-Wide has developed an unique model to prevent the deaths of mothers and their infants in remote rural areas of the world. Simply put, we surround each mother and infants with a “Network of Safety” to insure that they will survive pregnancy, childbirth and the first months of life.

Blue Deer Center
The Blue Deer Center provides an important setting for teachings and practices that promote balanced relationship with the natural world. We particularly welcome ancestral approaches to healing, ritual, and retreat. The Center's origins are rooted in the Huichol shamanic tradition and our connection to the universal and sacred spirit of fire.

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Ten percent of all online orders goes towards the TULKU NEPAL FUND helping to better the lives of our friends who work with us in Nepal, one amulet at a time.